Collaboration in Civic Spheres

Governments Should Use New Media To Open And Sustain Dialogs

by February 18th, 2010

In an op-ed for daily newspaper “The Age,” Australian M.P. and Federal Minister Of Finance Lindsay Tanner urges governments to keep investing in the capabilities of blogs, wikis, and social media to establish two-way, transparent conversations with their customers.

Web 2.0 opens up a world of opportunities for better government but also some challenges. More freely available information and deeper engagement between government and citizens will improve the quality of government regulation and services. It will also challenge public servants and politicians to move beyond traditional mindsets of secrecy, hierarchy and control. While that’s great in theory, it won’t be easy in practice.

He’s right. And the key is realizing that it’s not enough to slap up a blog, or Facebook page. You’ve really got to use the tools regularly, and build things with them. Particularly, greater collaboration and better public policy.

One Response to “Governments Should Use New Media To Open And Sustain Dialogs”

  1. brad rourke says:

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